If you’re having trouble signing in to your Apple ID account*, there are a few things you can try. And if you don’t have access to a trusted device or phone number, you can try recovering your Apple ID using your email address.
Before you begin
Make sure that you can receive email at the address you’re trying to use to recover your Apple ID. If you’re not sure, go to iCloud.com and see if Sign in with your Apple ID works. If not, try another email address that’s connected with your Apple ID account. You might need to ask a family member or friend if they know what it is.
If this doesn’t work for some reason, or if you don’t have access to any of the methods listed above, contact Apple Support for help with account recovery.
What to do next
Once you’ve recovered your account, be sure to update your security questions and turn on two-factor authentication for additional protection.
How to reset your password if you have forgotten it and don’t have a recovery key?
How to sign out of iCloud on your Mac?How to find your Apple ID if you’ve forgotten it?If you have lost your Apple ID, there are several ways to recover it. You can reset your password using a recovery key, sign out of iCloud and then sign in again, or find your account information online.
What to do if you can’t reset your password because you don’t have a trusted device or phone number associated with your Apple ID?
If you can’t reset your password because you don’t have a trusted device or phone number associated with your Apple ID, there are several things you can do to recover your account.First, try using the recovery email address that was associated with your account when it was created. If that doesn’t work, you can try using the recovery code that was sent to your registered email address if you had one set up.If those options aren’t available to you, then you may need to contact Apple support for help recovering your account.
Is it possible to use someone else’s iPhone or iPad to sign in to my Apple ID account temporarily?
If you have lost your Apple ID, or if it has been stolen, you can use a trusted phone number to sign in to your account.
What happens if I don’t have access to any of my trusted devices or phone numbers when I’m trying to reset my Apple ID password?
If you don’t have access to any of your trusted devices or phone numbers, then you can use a password recovery tool like Apple’s Lost Password Service.
Can I remove a trusted device or phone number from my Apple ID account after I’ve already set it up?
Yes. To remove a trusted device or phone number from your Apple ID account, follow these steps:
- Open the Apple ID account settings on your computer.
- Click View My Account and then click Edit Profile.
- Under Profile Details, click Security Settings and then click Remove Trusted Device or Phone Number.
Will signing out of iCloud on all devices delete any data stored in iCloud, like photos and documents?
If you have an Apple ID and you’ve lost your trusted phone number, you can still recover your account. First, sign out of iCloud on all devices that are associated with your Apple ID. This will delete any data stored in iCloud, like photos and documents. Next, contact Apple Support to get a new trusted phone number. Once you have a new trusted phone number, sign back into iCloud on all devices and restore your account from the backup that was created when you first set up your account.
After changing my Apple ID password, why am I still getting prompts asking for the old password on some of my devices?
If you’ve changed your Apple ID password, but are still getting prompts asking for the old password on some of your devices, there’s a chance that you’re using a device that isn’t registered with your new Apple ID. To recover your old Apple ID without a trusted phone number, follow these steps:
- On each device where you’re still getting prompted for the old password, open Settings and sign in with your new Apple ID.
- Under “Accounts,” select “Apple ID.”
- Under “Password & Security,” select “Change Password.”
- Enter the new password and confirm it.
- Click “Update Profile.
If I think someone has hacked into my Apple ID account, what should I do and how can I prevent it from happening again in the future?
If you think someone has hacked into your Apple ID account, the first thing you should do is to change your password. This will help protect your account from being accessed by anyone else. Additionally, make sure that you sign out of all of your accounts on the device(s) where your Apple ID is registered. Finally, if you have a trusted phone number associated with your Apple ID, use that number to sign in to iCloud and reset your password.